Welcome to Caloundra Project Underway
The Caloundra Chamber of Commerce, on behalf of Caloundra Tourism, is introducing a progressive professional development program to the Caloundra region this year which will vastly improve the regions service industry.
The Welcome to Caloundra Professional Development program aims to revitalise the service culture of frontline staff and build a network of trained ambassadors who are knowledgeable about their region and are committed to providing a quality service.
The program has been designed to be completed via either a 90-minute e-learning course or through facilitated group lessons, aimed at Kawana and Caloundra businesses.
Marketing and business development professional, Sophie Thompson has been selected to coordinate the project.
Beginning her career in Sydney, Sophie moved to Caloundra in 2004 and has strategically managed and executed a range of creative deliverables in the roles she has occupied. Her passion lies in visionary thinking, marketing planning and execution, events, partnerships and community engagement.
Sophie’s industry connections include; entertainment, media, retail, food and beverage, automotive, telecommunications, education, sporting, health and cultural.
She pride’s herself in delivering projects that embrace a customer centric focus, mutually beneficial partnerships and strong brand recognition.
Sophie believes that her local knowledge and community experiences have more than prepared her for the position.
"I am looking forward to working closely with everyone over the next year to make this a reality". Sophie said.
"Caloundra is such a special place and this program will lift the customer experience to an exceptional level.”
“The Welcome to Caloundra Program will offer all front of house employees the opportunity to up-skill, to not only benefit their own businesses but the entire Caloundra Community as a whole.”
This progressive professional development initiative will mirror the successful ‘Welcome to Noosa’ program that has been running since early 2013 by Tourism Noosa
The Caloundra Chamber of Commerce secured project funding from the Aura Community Grants program in late 2017.